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Notice

homecommunity — notice

Notice

Return Policy

14 Oct 2020
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RETURNS


1. The Customer is entitled to withdraw from the agreement with no reasons provided within 45 days from the date of delivery and return the goods to the Shop. Money refund is transferred to a bank account provided by the Customer within 7 days from the date when the goods are delivered back to the Shop. The amount of money for the goods included in the agreement, meaning the goods which the Customer declares to withdraw from, is subject to refund.


2. The Customer is entitled to exchange the goods for other ones from the offer. The Customer bears the costs of sending back the goods to the Shop. The Shop bears the costs of sending the exchanged goods to the Customer.


3. The Shop is entitled to deny the return or exchange of the goods if damaged or commercially defective goods are sent back to the shop.


4. The customer returns or replaces the item at his own expense. The package must be registered and trackable.


5. Cash on delivery packages is not accepted by the Shop.


6. Please contact us "manager@offgas.net " before return.





OFFGAS Store is operated by H.Jin Lee, B1 thePrime- 87, Yonsei-ro 2da-gil, Seodaemun-gu, Seoul KOREA hereinafter referred to as ”The Shop”.


The Rules and Regulations define the general rules for entering into sales agreement with www.offgas.net


The Customer shall accept the Rules and Regulations to use the Shop.

The Customer shall place an order on www.lautwear.com to enter into a sales agreement with The Shop.

The sales agreement is concluded between the user of the Shop, the Customer, and OFFGAS shop.

Orders can be placed 24/7.

The Shop accepts payments by credit cards: Master Card, Maestro, Visa, American Express, as well as through payment systems: Paypal, Alipay.

The Shop does not offer payment on delivery.

After entering the transaction, The Customer receives a confirmation via e-mail on the address provided in the application form that the order has been accepted. The confirmation includes the following information:– order details,– delivery form,– shipping details.

The sales agreement is valid after the Customer is sent the confirmation.

Goods shall be shipped within 5 working days upon the date of the agreement.

Should the payment be settled and the confirmation not sent, please contact manager@offgas.net 


DELIVERY AND COLLECTION


Goods sent through EMS or local logistic services (registered priority mail or package) shall be delivered within 14 working days all over Asia and within 30 working days to other countries.

The Customer bears the costs of the shipping.

The packages that are not delivered because of an incorrect shipping address or the ones that do not reach the client are sent back to the shop. In that case, the client is obligated to pay the shipping fee for the return of the package and the cost of the second shipping.

The packages that were not delivered because of the mistake of the shop will be sent again for free.


PAYMENTS


The prices in the Shop are in USD, JPY, CNY, and TWD for customers from various countries, and VAT-included.

Payments can be settled by credit cards: Master Card, Maestro, Visa, American Express, as well as through payment systems: Paypal, Alipay.

The order procedure starts when the transaction is authorized and the transfer of payment confirmed.


COMPLAINTS


Goods that differ from their description or have manufacturing defects are subject to complaints.

Complaints can be filed by post. The Customer sends back the goods with defects description on the following address: B1F thePrime- 87, Yonsei-ro 2da-gil, Seodaemun-gu, Seoul KOREA (Zip: 03778) by registered mail with a note ”Complaint”.

The Customer receives feedback concerning the review of the complaint within 7 days from the date when the goods are delivered back to the Shop.

Positive response to a complaint – The Shop sends a fixed or new product to the Customer within 14 working days. Should it be impossible, the Customer is given back the whole sum of money including shipping costs.

A negative response to a complaint – The Shop sends the goods back with a negative response comment. Shipping costs are not refunded then.


RETURNS


 The Customer is entitled to withdraw from the agreement with no reasons provided within 45 days from the date of delivery and return the goods to the Shop.

Money refund is transferred to a bank account provided by the Customer within 7 days from the date when the goods are delivered back to the Shop. The amount of money for the goods included in the agreement, meaning the goods which the Customer declares to withdraw from, is subject to refund.

The Customer is entitled to exchange the goods for other ones from the offer. The Customer bears the costs of sending back the goods to the Shop. The Shop bears the costs of sending the exchanged goods to the Customer.

The Shop is entitled to deny the return or exchange of the goods if damaged or commercially defective goods are sent back to the shop. Cash on delivery packages is not accepted by the Shop.


As always, See you underwater!

- OFFGAS



OFFGAS

ⓒ 2020 OFFGAS


OFFGAS Co.

Business Reg No. : 574-27-01021

SERVICE

CONTACT : manager@offgas.net / (+82) 070-8065-3982

Warehouse : Seoul, KOREA


RETURN & POLICY

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ONLINE SUPPORT : manager@offgas.net 

Warehouse : Seoul, KOREA
Business Registered No. : 574-27-01021